MTN One World

MTN prepaid customers can top up their prepaid mobile phones with airtime bought in the country they are visiting; the airtime vouchers can be bought at any of the MTN point of sale areas.

MTN One World is a seamless roaming service that is automatically activated upon crossing into any one of the MTN networks within southern and east African countries with no prior registration or sign-up fee required. This ensures peace of mind because you can now connect across regions at affordable rates.

Recharging

As PayAsYouGo subscribers, you can buy a physical or electronic voucher from the nearest MTN affiliate retail outlet. To recharge, simply enter *222* PIN number # and press ‘send’. A successful transaction message will be sent to you upon the completion of the process.

Rates

Call type	Rates applicable (incl. VAT)
Local calls	ZMK 2,000 per minute
Back home calls	ZMK 4,500 per minute
International calls	ZMK 12,000 per minute
Receiving a call	ZMK 8,000 per minute
SMS	ZMK 750 per 160 characters
Data	ZMK 5,120 per 25KB increment

Benefits

Enjoy the benefits of roaming without the high rates. Below is a list of what you can expect from MTN One World:

No roaming fees
Ease of use
Costs automatically converted into the local rate
Recharging your account with the recharge vouchers for the country you are visiting or with your home country’s recharge card whilst roaming
Automatic activation for prepaid customers
MTN’s Welcome SMS service
No configuration required
Freedom to recharge when in another country

FAQ

Q	Which are the southern and east African countries?
A	These countries are South Africa, Botswana, Rwanda, Swaziland and Uganda. View Map
Q	What is MTN One World?
A	MTN One World is the capability that MTN offers to all its prepaid customers to use their MTN SIM Cards while roaming within any of the southern and east African affiliate countries.
Q	How do I recharge?
A	You can recharge using MTN Zambia vouchers that you take with you when in another country, or you can buy recharge vouchers when there.
Q	Are there roaming fees?
A	No, there are no roaming fees.

For any queries you can email customercare@mtnzambia.co.zm

Or to speak to a Customer Care Agent dial +260 966 221950 charged at calling back home rate